1. General

Hands and Feet International  (HFI) is committed to maintaining the accuracy, confidentiality and security of your personal information. This Privacy and Personal Information Policy describes the personal information that we collect from or about you through this website and how we use, and to whom we disclose that information.

This Privacy and Personal Information Policy does not create or confer upon any individual any rights, or impose upon HFI any rights or obligations outside of, or in addition to, any rights or obligations imposed by Canada’s federal and provincial privacy laws, as applicable. Should there be, in a specific case, any inconsistency between this Privacy and Personal Information Policy and Canada’s federal and provincial privacy laws, as applicable, this Privacy and Personal Information Policy shall be interpreted, in respect of that case, to give effect to, and comply with, such privacy laws.

  1. Legislation Compliance

It is HFI’s policy to comply with the applicable privacy legislation within each jurisdiction in which we operate. Sometimes the privacy legislation and/or an individual’s right to privacy are different from one jurisdiction to another. This Privacy and Personal Information Policy covers only those activities that are subject to the provisions of Canada’s federal and provincial privacy laws, as applicable.

This Privacy and Personal Information Policy has a limited scope and application. Consequently, the rights and obligations contained in this Privacy and Personal Information Policy may not be available to all individuals or in all jurisdictions.

  1. Personal Information Definition

For the purposes of this Privacy and Personal Information Policy, personal information is any information about an identifiable individual, other than an individual’s business contact information when collected, used or disclosed for the purposes of enabling the individual to be contacted in relation to their business responsibilities.

  1. Personal Information We Collect

You can visit our website without telling us who you are or revealing sensitive information about yourself, including your e-mail address. Our web server may collect information related to your visit to our website, including the IP address and domain used to access our website, the type and version of your browser, the website you came from to access our website, the page you entered and exited at, any website page within our website that is viewed by that IP address and what country you are from. We use this information to monitor our website’s performance (such as number of visits, average time spent, page views) and for our business purposes such as working to continually upgrade our website.

In addition, we collect the personal information that you submit to our website, such as your name, address and any other contact or other information that you choose to provide by, for example:

– using the “contact” portion of this website;
– processing donations and providing applicable tax receipts;
– applying for a volunteer service opportunity posting through this website; or
– corresponding with a representative of HFI.

Where you request information from us, we may use the e-mail address that you provide to send you information about services and opportunities that we believe may be of interest to you. If you have asked us to put you on an e-mail mailing to provide you with certain information on a regular basis, or if we send you information about our organization and its services by e-mail, you may ask us to remove you from the list at any time (using, if applicable, the unsubscribe instructions provided in e-mail).

  1. Links to other Websites

Our website may contain links to other websites that may be subject to less stringent privacy standards. We cannot assume any responsibility for the privacy practices, policies or actions of the third parties that operate these websites. HFI is not responsible for how such third parties collect, use or disclose your personal information. You should review the privacy policies of these websites before providing them with personal information.

To allow you to interact with third-party websites on which you may have accounts (such as social media websites) or join communities on such websites, we may provide links or embed third-party applications that allow you to login, post content, or join communities from our website.

  1. Collection Use and Disclosure of Personal Information

The personal information collected through our website is used and disclosed for our mission and business purposes. For example, we may collect, use and disclose your personal information to:

– establish, maintain and manage our relationship with you so that we may provide you with, or receive from you, the services that have
been requested;
– be able to review the services that we provide to you so that we may work to improve our services;
– be able to comply with your requests (for example, if you prefer to be contacted at a business or residential telephone number and advise us of your preference, we will use this information to contact you at that number);
– protect us against error, fraud, theft and damage to our property; and
– enable us to comply with applicable law or regulatory process (for example, we may collect personal information to satisfy the obligations imposed on us by our various regulators).

We may also collect, use and disclose your personal information for any other reasonable purpose to which you consent.

Your personal information may be shared with our employees, contractors, consultants, affiliates, partners and other parties who require such information to assist us with: (i) establishing, maintaining and managing our relationship with you; and (ii) providing the services you request.

 Please note that we may collect, use or disclose your personal information without your knowledge or consent where we are permitted or required by applicable law or regulatory requirements to do so.

  1. Your Consent

By using our website, you consent to the collection, use and disclosure of your personal information as explained in this Privacy and Personal Information Policy.

  1. Personal Information Security Protection

HFI endeavors to maintain physical, technical and procedural safeguards that are appropriate to the sensitivity of the personal information in question. These safeguards are designed to prevent your personal information from loss and unauthorized access, copying, use, modification or disclosure.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while this website strives to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. By using this website you acknowledge and agree that, notwithstanding any security measures or encryption methods that HFI may implement, the internet and other various networking communication mediums, including websites and email, are not secure and that information sent to or by HFI by email or placed on this website may be subject to interception, manipulation or viewing by persons other than you, HFI and its employees and affiliates. Once this website receives your transmission, we make commercially reasonable efforts to ensure its security on our systems, including several layers of security measures that encompass data encryption and server authentication.

  1. Updating Your Personal Information

It is important that the information contained in our records is both accurate and current. If your personal information happens to change during the course of our relationship, please keep us informed of such changes.

  1. Access to Your Personal Information

You can ask to see your personal information. If you want to review, verify or correct your personal information, please contact us at Please note that any such communication must be in writing.

When requesting access to your personal information, please note that we may request specific information from you to enable us to confirm your identity and right to access, as well as to search for and provide you with the personal information that we hold about you. We may charge you a fee to access your personal information; however, we will advise you of any fee in advance.

Your right to access the personal information that we hold about you is not absolute. There are instances where applicable law or regulatory requirements allow or require us to refuse to provide some or all of the personal information that we hold about you. In addition, the personal information may have been destroyed, erased or made anonymous in accordance with our record retention obligations and practices. In the event that we cannot provide you with access to your personal information, we will endeavor to inform you of the reasons why, subject to any legal or regulatory restrictions.

  1. Revisions to this Policy

HFI from time to time, may make changes to this Privacy and Personal Information Policy to reflect changes in its legal or regulatory obligations or in the manner in which we deal with your personal information. We will post any revised version of this Privacy and Personal Information Policy on our website and we encourage you to refer back to it on a regular basis.